Skip to content
playmaker logo 1
Facebook Linkedin Instagram
SUBSCRIBE
  • Articles
    • Feature Stories
    • Trends / Innovation
    • Human Interest
    • Quality of Life
    • Community Planning
    • Economic Development
    • Community Operations
    • News
  • Community Spotlights
  • Playmakers
  • Magazine
    • Past Issues
    • Current Issue
  • Community of the Year
  • Articles
    • Feature Stories
    • Trends / Innovation
    • Human Interest
    • Quality of Life
    • Community Planning
    • Economic Development
    • Community Operations
    • News
  • Community Spotlights
  • Playmakers
  • Magazine
    • Past Issues
    • Current Issue
  • Community of the Year
Facebook Twitter Instagram
  • Community Operations, Quality of Life, Trends / Innovation

Filling the Gap

How 3 communities are addressing basic needs in innovative ways

By

Matt Swenson
playmaker favicon
June 18, 2025 10:34PM EST
20200226 Via 06

Image Source: Jennifer Brown / Jersey City

Columbia, S.C., Mayor Daniel Rickenmann entered office in 2022, confronting a significant challenge among his constituents. In a 2021 study, the Columbia Food Policy Committee uncovered more than 10 food deserts—defined as one mile away from a full-service grocery store—inside the capital city limits.

Since recruiting new grocery stores to town takes time, the mayor’s office decided to help bring groceries to underserved citizens. Under its Grocery Access Pilot (GAP) program, Columbia partners with Instacart to offer a subscription service for residents in food deserts, allowing them to have supermarkets deliver to their homes.

Recognizing and solving a fundamental problem like access to groceries is at the very heart of local government. Innovative solutions like GAP provide for those in need and instill confidence that local officials are working for their citizens.

Here, we explore how three city governments, including Columbia, have been able to improve their community members’ lives by providing basic yet meaningful amenities.

Image credit: Jennifer Brown / Jersey City

Jersey City’s Microtransit System

Mass transportation was a simmering problem before it boiled over in 2019 when drastic cuts made it nearly impossible for many citizens in Jersey City to commute via rail or bus. 

While the transit system is still “deteriorating,” according to Jersey City Mayor Steven Michael Fulop, there is no longer a transportation desert.

Fulop introduced a partnership with Via, a public mobility app, in launching a microtransit system in 2020. Customers either use the app or call on a landline to order a ride from the fleet of more than 40 pink minivans serving Jersey City. 

The rideshare service detects individuals taking a similar route, and the minivan adds passengers, helping keep costs to $2 per ride.

More than 2.5 million rides have been provided since 2020, reports the mayor. About four-fifths of the passengers are minorities and 60 percent of all rides serve low-income residents. Two-thirds say they don’t have a personal car. The service can be used for getting to work, getting groceries, or running other errands. The majority of riders have jobs that are unlikely to be available remotely, confirms Fulop, who is running for governor of New Jersey.

Finding a solution to the travel crisis was not a choice but a need, Fulop says. “Transit was deteriorating—it continues to deteriorate—we had to find another solution that works for Jersey City residents.”

“It’s been the most successful micro transit system in the country,” adds Fulop, who is hoping Jersey City is a model for cities with similar concerns to follow.

Minneapolis- Graco Park

In the Land of 10,000 Lakes, providing access to all bodies of water is part of the Minneapolis Parks and Recreation Board’s mandate, says Michael Shroeder, the board’s assistant superintendent for planning.

The community has a natural affinity for nature. The Minneapolis Chain of Lakes Regional Park is the city’s second-most visited attraction, behind the Mall of America. Chain of Lakes is just one of an impressive network of parks and trails uniting the city. 

“People are drawn to Minneapolis to live or to operate businesses in part because of our parks,” says Shroeder. “We have an amazing and robust park system, and I think people really recognize that.”

The work continues for the Parks Board, which is an independent agency not affiliated with the city government. 

Another major milestone occurred last year with the opening of Graco Park along the Northeast Minneapolis riverfront. It includes Hall’s Island, a nature preserve that was restored in 2018, plus new trails and walkways, a river landing, public art, picnic tables, and gathering spaces surrounded by hundreds of new trees and native plants.

A $3 million grant from Graco, Inc., a local manufacturer, greatly sped the process of revitalizing the site, which was previously a former lumber yard. The park’s wooden structures are a nod to its history, Shroeder says.

While the basics of the original schematics guided the project, Shroeder credits community feedback for maintaining the concentration on preservation. Following that lead, the board built its first net-zero energy building on-site. 

“We recognize that if we can eliminate the costs of energy in the operation of the building, we could direct those dollars to support programming, which is really more aligned with what we need to do at parks, as opposed to paying electricity bills,” says Shroeder.

Bringing Graco Park to life was a massive project. Shroeder points to one small segment for a larger meaning. The board was able to install 800 feet of new trailway that finally connected 40 miles of trails in the city. “That little piece was really important to us,” he says.

Image credit: Minneapolis Parks and Recreation Board

Columbia, S.C.- Grocery Access Pilot (GAP) program

The trial run for GAP involved convincing a skeptical public during the COVID pandemic. Many in the underserved neighborhoods eligible for the program were wary of others handling their groceries. But outreach at local medical clinics, Boys and Girls Clubs, and parks and recreation officials paid off. 

Mindful of the affected citizens’ disadvantages, Columbia developed private partnerships to supply tablets to individuals without a device and to provide public Wi-Fi access along with tutorials for logging on.

At first, 110 households signed up for an Instacart+ plan, which typically costs $10 per account but was funded by money received from the 2021 American Rescue Plan Act, according to Payton Lang, policy and programs advisor to Mayor Rickenmann. 

The number is now near capacity, with more than 200 individuals, but more citizens are benefiting because the premium subscription allows one other person to shop using the account.

GAP has been such a success that Columbia renewed the program for another year in 2025. “It basically runs itself now,” Lang says.

Lang predicts the program will continue for at least another year, but the administration is focused on attracting grocers to fill the food deserts.

Latest News

Sunrise over Cincinnati Skyline

Spotlight

Simply Cin-sational

  • July 22, 2026
RushmoreFireworks07 03 20cc0304

Discovery

The Economic Impact of America 250 Celebrations on Cities

  • July 1, 2026
aerial pic

Discovery

The New Job of Public Parks: Climate Defense, Connectivity, and Community Growth

  • June 24, 2026
AdobeStock 191593183

Discovery

Teen Takeovers 2026: What Cities Are Doing and What Yours Should Do Before It’s Too Late

  • June 18, 2026
City of Irvine pic

Spotlight

Irvine, CA: A City with a Plan

  • June 17, 2026
AdobeStock 505018289

Discovery

Suburbs Go for Gold: World Cup Windfall Spills Beyond Stadium Cities

  • June 10, 2026
AdobeStock 516447699

Discovery

Building Tech Corridors: Attracting Tech to Your City

  • June 2, 2026
AdobeStock 403103567

Discovery

Communities Unlock AI’s Potential

  • May 29, 2026
AdobeStock 1831150529

Discovery

The Evolution and Future of Cities

  • May 28, 2026
AdobeStock 527167421

Listicle

When Companies and Cities Grow Together

  • May 27, 2026

Share This Article

More Discoveries

AdobeStock 341775267

Eyes in the Sky: How Cities Are Using Advanced Air Mobility to Work Smarter, Faster, and Safer

  • May 12, 2026
Paradise Coast Sports Complex 2024 DJI 20240820200600 0016 D 2

Inside Paradise Coast Sports Complex’s Year-Round Revenue Model

  • April 27, 2026
MBSC EXT 35

Game On

  • April 24, 2026
AdobeStock 329655783

Cities Become Street Smart

  • April 23, 2026

SUBSCRIBE

Be among the first to read the latest Community Playmaker magazine!

WEEKLY NEWS & LATEST PLAYMAKER STORIES:

SUBSCRIBE & BE INSPIRED

playmaker logo 1
Facebook Twitter Instagram

Community Playmaker is a platform dedicated to providing solutions and ideas for visionary local government leaders, AKA ‘Playmakers’.

Facebook Linkedin Instagram

topics

  • Feature Stories
  • Community Spotlights
  • Playmakers
  • About
  • News
  • Magazine
  • Community of the Year

Magazine

  • January 2026
  • July 2025
  • January 2025
  • October 2024

Playmaker Events

  • Summits 2024

Connect with playmaker

  • Advertising
    sales@communityplaymaker.com
  • Stories
    chiefeditor@communityplaymaker.com
  • News
    news@communityplaymaker.com
  • General Inquiries
    info@communityplaymaker.com

© 2026 Community Playmaker. All Rights Reserved.

  • Privacy Policy
  • | Terms of Service
  • | Disclaimer
  • | Cookie Policy
playmaker logo 1
Facebook Instagram Linkedin

Main Navigation

  • Articles
    • Feature Stories
    • Trends / Innovation
    • Human Interest
    • Quality of Life
    • Community Planning
    • Economic Development
    • Community Operations
    • News
  • Community Spotlights
  • Playmakers
  • Magazine
    • Past Issues
    • Current Issue
  • Community of the Year
  • Articles
    • Feature Stories
    • Trends / Innovation
    • Human Interest
    • Quality of Life
    • Community Planning
    • Economic Development
    • Community Operations
    • News
  • Community Spotlights
  • Playmakers
  • Magazine
    • Past Issues
    • Current Issue
  • Community of the Year

features

AI’s Expanding Footprint

Building the Third Place: How Modern Recreation Facilities Are Turning Visitors into Residents

Show U the Money

  • 3 Grants to Help Close the Digital Divide
  • Will The Pickleball Bubble Burst?
  • From Brownfield To Brewery: How Delaware Is Revitalizing Through Redevelopment

playmakers

North Miami City Manager Theresa Therilus Turns Complexity Into Community Outcomes

Jamie Furbush Leads Frankenmuth, Michigan, to a Future Rooted in History

Standing Tall- Mayor Steven Reed, Montgomery, Alabama

  • Mayor Stan Hogeland – City Of Gardendale, AL
  • Glenn Weiss – Boynton Beach, FL

Community spotlight

Simply Cin-sational

Irvine, CA: A City with a Plan

​​Community Playmaker’s 2025 Community of the Year: Hays, Kansas

  • What Makes Naples The Pickleball Capital Of The World?
  • How One YouTuber Transformed A Small Town Through Quilting

Contact Us

  • Advertising
  • Stories
  • News
  • About

Latest news

VIEW ALL
Sunrise over Cincinnati Skyline

Spotlight

Simply Cin-sational

  • July 22, 2026
City of Irvine pic

Spotlight

Irvine, CA: A City with a Plan

  • June 17, 2026
AdobeStock 527167421

Listicle

When Companies and Cities Grow Together

  • May 27, 2026
TT Official Photo July 2025

Playmaker

North Miami City Manager Theresa Therilus Turns Complexity Into Community Outcomes

  • February 17, 2026

Subscribe

Stay In The Know

PLYMKR COY 2026 WebsiteHeader